Debbie McGinn, DO – Improving health and healing people | Northern Arizona Healthcare

– I always wanted to be a physician, always. When the family that adopted me bought me a medicine bag, I cried because it was pink. And they said, why are you crying? I said, I want a doctor’s bag. And so they actually took back the little plastic bag and got a black plastic […]

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The role of SPC in improving patient care — a perspective from a clinician

I’m Dr. Sally Morgan I’m a clinical psychologist and I work in child and adolescent mental health and I first became aware of the plot the dots movement and in particular statistical process control when I’d been bought into a team to help manage their waiting list. They had very very long waiting lists for […]

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Loyalist College – Electrical Engineering Technician – Automation

My name is Jim Harrington and I graduated from Loyalist College in 1969. I grew up in a time when nuclear war was always present, a possibility. The first people were being launched into space. That left me with the desire to learn how everything worked, which was to get into research and chemistry sets […]

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Nationwide Building Society’s Service Visualisation Journey

nationwide began its service visualization journey by focusing on our 12 most important services previously monitoring had been very much component based this project instead focused on the services that nationwide provides I’m Chris Reeve operations manager at Nationwide Building Society the approach was new we wanted to start out from a business perspective understanding […]

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