Quality improvement in practice: lessons from mental health

Quality improvement is a systematic approach to enhancing patients’ safety, their outcomes and their experience of care. It generally involves applying a method systematically, but it’s also a way of working that engages everyone working in an organisation; it’s about a continuous effort to make and test improvements. We’ve seen a growth in the use […]

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NHS England and NHS Improvement Board Meetings in Common – 24 May 2018

>>Malcolm Grant: Welcome everybody to this first meeting of the Joint Boards of NHS England and NHS Improvement. We’re meeting here in public in London. The major audience for this will be on our livestream, and it’s a great pleasure to be able to welcome members of both boards and to be accompanied today by […]

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Central Lancashire Maternity Voices Partnership (MVP) – improving maternity services

The MVP we run in Central Lancashire is a group of service users. So that’s from mums, dads, partners and we sit together within a committee with the service providers and we make sure that we can sit the service users to offer their feedback, so that then we can co-produce and start change the […]

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NHS Patient Safety Strategy: Quality Improvement and Patient Safety

Hugh McCaughey and I’m the National Director of improvement. I think patient safety and the quality improvement agenda sit really tightly together because if you even look at the the patient safety agenda we’ve got the insight the involvement and the improvement as the three central pieces the improvement piece is actually the vehicle for […]

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