Transforming government service delivery

From block chain to Uber, we’re living in a brand new digital world Better connected. Better informed. And enjoying better, more convenient services – just a few clicks away. Australians love digital. And as groundbreaking new research from elstra shows, they’re largely embracing the digital government services on offer today too. They consider digital to […]

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Customer Service Management | Routing and Assignment Configuration

This video covers various aspects of routing and assignment for Customer Service Management. You can jump directly to these topics from the YouTube description for this video. With Customer Service Management, you can route cases like questions, issues, requests or other queries, using the platforms flexible assignment capabilities. By using information about the customer, the […]

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Schoolhouse Rock – Scooter Computer and Mr. Chips – Hardware – closed captioned

To have some fun, (Chorus singing) Or pass a quiz. (Chorus singing) Just follow this computer whiz, (Chorus singing) Scooter Computer and Mr. Chips. (Chorus singing) They got the answers at their fingertips. (Chorus singing) Scooter: I beat you this time Mr. Chips. -You’re really good at these video games, but I can beat you […]

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